Why work for WOW

Wired or Wireless is a locally owned high-speed Internet and phone service provider that builds and maintains networks. We are family owned and run. WOW works hard to create a family work environment where each employee is valued and is part of a team.

Some benefits include:

  • Health Coverage
  • Stocked Kitchen for snacks
  • Flexible Work Time
  • Paid Vacation and Paid Sick Leave
  • Annual Parties and Summer Activities
  • Certification and Safety Training
  • Most employees enjoy a non-desk, varied work day

Join A Dynamic TEAM

Wired or Wireless, Inc. (WOW) is a growing local company.  Most employees have worked for the company for over 10 years. That is because the company is a great place to work. Join a dynamic team that cares about its employees. Work hard and grow with us.

We offer excellent medical benefits after a 90-day probationary training period. Must pass drug test and background check.

Listen to What Current Employees Say About WOW

Family Centered
Mike Puryear - CFO
Wired or Wireless is a family centered business. Very rarely do you find a company that caters to the needs of the family while supporting the employee.
Amazing People
Scott Ballou - Sales Director
The people I work with are amazing.
Expanding my Knowledge
Emilie Burke - Accounts Receivable/Purchasing
Working at Wired or Wireless has allowed me to expand my knowledge of Accounting. The company supports training and helps people to grow in their positions and the company.
I Love Coming to Work
John Groh - Network Engineer
I work at WOW because they helped me improve my skills and grow with the company. They listen to my ideas and are supportive in both my professional and personal life. I love coming to work each day. And I love the team I work with.
Creating a Home
Shannon Roe - Office Manager
I started here seven (7) years ago in a two year temporary position. The company chose to keep me on at the end of the project. As I left for my first day of work in the main office location, I walked out my door and stated to my significant other that I was going to make myself so valuable that the company couldn't live without me. I would like to believe the company has allowed me to do just that.

Available Position

Senior Network Engineer

Spokane Valley, WA 99016
Experience Based Salary Range: $80,000.00 – $120,000.00/yearly

About:
Wired or Wireless, Inc (WOW) is a highly respected Spokane/North Idaho high-speed internet and VoIP service provider that uses fixed wireless technology to connect homes and businesses to the Internet. Local hotels, hospitals, and radio stations use WOW high-speed Internet services because of the increased reliability of fixed wireless technology and local customer service. Families appreciate faster speeds, great customer service and a company that will not sell or provide private information or browsing habits to third parties. WOW’s service network covers 11 counties throughout the inland northwest.
Wired or Wireless, Inc (WOW) is seeking a highly skilled and experienced Senior Network Engineer to join our team at our growing Wireless Internet Service Provider (WISP). As a Senior Network Engineer, you will play a crucial role in maintaining and optimizing our network infrastructure, which includes Mikrotik and Fortinet routers, as well as Cambium and Ubiquiti network equipment. Additionally, you will work with our small Fiber Optic presence using Ubiquiti GPON technology. If you are a passionate network engineer with a strong background in the ISP/WISP industry and have the skills and expertise to optimize and maintain our network infrastructure, we would love to hear from you. Join our dynamic team and contribute to providing reliable and high-speed internet services to our valued customers.

Responsibilities:

  • Design, implement, and maintain the network infrastructure for our Wireless Internet Service Provider (WISP).
  • Configure and troubleshoot Mikrotik and Fortinet routers to ensure optimal network performance and security.
  • Deploy and manage Cambium and Ubiquiti network equipment, including wireless access points and point-to-point links.
  • Collaborate with cross-functional teams to identify and address network issues and implement appropriate solutions.
  • Monitor network performance, analyze data, and proactively identify areas for improvement or optimization.
  • Provide technical support and guidance to junior network engineers and technicians.
  • Maintain network documentation, including network diagrams, configurations, and standard operating procedures.
  • Stay updated with industry trends and best practices in network engineering to ensure our network remains cutting-edge and efficient.

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Minimum of 5 years of hands-on experience in network engineering, preferably in the ISP/WISP industry.
  • Extensive knowledge and experience with Mikrotik and Fortinet routers.
  • Proficiency in configuring and managing Cambium and Ubiquiti network equipment.
  • Familiarity with Fiber Optic networks and experience with Ubiquiti, Calex or similar GPON technology.
  • Strong understanding of network protocols and technologies, including TCP/IP, VLANs, OSPF, BGP, and wireless networking.
  • Proven experience in troubleshooting and resolving network issues effectively.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently as well as collaboratively in a team environment.
  • Strong communication skills and ability to effectively communicate complex technical concepts to non-technical stakeholders.

Preferred Qualifications:

  • Certifications such as MTCNA, MTCRE, CCNP, or equivalent.
  • Experience with network security solutions and practices.
  • Knowledge of virtualization technologies and cloud networking.

Compensation:

WOW is offering a competitive compensation package commensurate with experience and expertise. In addition to a competitive salary range of $80,000 to $120,000 per year, we provide the following benefits:

  • Comprehensive health, dental, and vision insurance plan.
  • Paid time off for vacation, sick leave, and major holidays.
  • Professional development opportunities to enhance your skills and knowledge.
  • A supportive work environment that values work-life balance.

Position Type and Expected Hours Of Work:

  • This is safety sensitive, full time position with a typical work schedule of 8am-5pm with overtime requirements depending on network status.

Job Type: Full-time & In person

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime
  • Weekends as needed

Education:

  • Bachelor’s (Required)

Experience:

  • Network Engineering in ISP/WISP: 5 years (Required)
  • Technical support: 3 years (Required)
  • Customer support: 3 years (Required)

License/Certification:

  • Driver’s License (Required)

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time. Wired or Wireless is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.

To be considered for employment, please fax or email your completed Employment Application, resume, and cover letter to jobs@wow-tel.com or fax information to 509-892-5876.

Employment Application